Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.


Widespread Flooding and Power Loss Remain Across Much of the East Coast in the Wake of Hurricane Irene; Crawford & Company has Capacity
Across the east coast and New England, entire communities remain cut off by floodwaters Wednesday, while more than 2.85 million people were still without power in the wake of Hurricane Irene. As of today, the storm has been blamed for 44 deaths across 13 states. The National Guard and firefighters began airlifting food, water and other supplies to residents still isolated by severe flooding.
Irene Heads Toward New York & New England Today; Crawford & Company Adjusters are Ready
Hurricane Irene is still a Category 1 storm and is already affecting New York City with high water in lower Manhattan Island. Slow weakening is expected after Irene makes landfall in New England later today, but the large wind field continues to expand.
Hurricane Irene Makes Landfall in North Carolina; Crawford & Company Adjusters are Ready to Assist
The National Hurricane Center reports that the eye of Hurricane Irene made landfall this morning at 7:30 a.m. (EDT) near Cape Lookout, North Carolina. The intensity of Irene at landfall was estimated to be a Category 1 with maximum sustained winds of 85 mph (140 km/h). Irene is moving to the north-northeast at 14 mph (22 km/h) and is expected to remain on its current track for the next 24 hours. A slight reduction in intensification is expected as Irene crosses eastern North Carolina, but is forecast to remain a hurricane with a very large wind field as it moves near or over the Mid-Atlantic states and New England.
Hurricane Irene may Affect Millions up the East Coast; Crawford & Company Adjusters are Standing By
Hurricane Irene is just below major hurricane status this morning as it moves north at 14 mph (22 km/h). Intensification is expected, though, prior to its predicted landfall mid-day Saturday around North Carolina's Outer Banks. As of 8:00 a.m. (EDT) Friday, the U.S. National Hurricane Center reports that Irene's maximum sustained winds are 110 mph (175 km/h) and that the storm will likely stay on its current track.
Crawford & Company Adjusters are Ready as Hurricane Irene Stays on Track to Move up the U.S. East Coast
A dangerous Hurricane Irene is currently battering the northwestern Bahamas as a Category 3 storm. A turn toward the north-northwest is expected later today, followed by a turn toward the north by early Friday. As of 11:00 a.m. (EDT) Thursday, the U.S. National Hurricane Center reports that Irene's maximum sustained winds have remained a constant 115 mph (185 km/h) and will likely remain a Category 3 storm as it heads toward the eastern and northeastern U.S. coast over the weekend. Hurricane and tropical storm watches are now in effect for parts of the Carolinas.
Storm Alert: Crawford & Company Adjusters are Ready to Handle Claims in All Areas Affected by Hurricane Irene
Hurricane Irene, currently a major Category 3 storm, is heading towards the East Coast. The U.S. National Hurricane Center reports that Irene's maximum sustained winds have increased to near 115 mph (185 kph) as of 11:00 a.m. (EDT) Wednesday, with additional strengthening forecast over the next day or so.
Market Update - Norway
At least 76 people have died in twin attacks in Norway - the worst peacetime massacre in the country's modern history.Our thoughts and sympathies are with the people of Norway at this terrible time.
Crawford CAT Team Responding to Wildfires in Slave Lake, Alberta
Crawford & Company (Canada) Inc. has begun organizing to deploy adjusters into the area affected by the wildfires that have struck Slave Lake, Alberta. Adjusters are ready to assist with the damage and devastation being caused by the fire.
Market Update: Crawford Responds to Deadly U.S. Tornado Outbreak
Last week saw four straight days of widespread super-cell thunderstorms and reportedly more than 150 deadly tornadoes across the eastern half of the U.S. which caused more than 300 fatalities.
Market Update: Crawford Responds in Japan
As the devastating events of the earthquake and tsunami unfold in Japan, Crawford is monitoring the situation closely to plan our response to our many global clients particularly given the current threat of radiation exposures from damaged nuclear power plants at Fukushima. The safety of our people remains a priority, and we will continue to monitor the recommendations of several key government agencies concerning the advisability of travel to Japan. We will only mobilise our teams when it is safe to do so.
Market Update: Crawford Responds in Japan
First and foremost, our thoughts and sympathies are very much with the people of Japan who face an uncertain and difficult time; the images on TV and the Press put everything into perspective.