Casualty Claims Management Services

Casualty Claims Management Services

No matter what kind of general, auto/truck, or product liability adjusting services you need, Crawford's Casualty Claims Management Services can handle it. Pick and choose individual services from our Limited Task Assignment Menu, or let us manage your claim from start to finish. Either way, you're going to get a perfect fit.

Services Include

  • A complete array of claim handling options
  • Continuous adjudication of any claim, from the initial investigation through settlement
  • Prompt on-scene accident investigation 24-hours a day, 7 days a week
  • Expert testimony and disposition support
  • Medical and vocational consulting for litigation support
  • Subrogation and recovery services
  • Limited Task Assignment Menu including:
    • Recorded or signed statements
    • Negotiation meetings with the attorney, insured, or client
    • Records research


  • Offices in more than 15 countries in Latin America and the Caribbean
  • The largest, most highly credentialed staff of adjusters covering virtually every stage of casualty loss adjusting.
  • The largest geographic footprint in the independent adjusting business.
  • Our Senior Casualty Specialty Team for Complex Losses, with our most experienced and competent casualty general adjusters across the country specializing in adjusting complex losses involving transportation, general, product and professional liability, environmental and petro/chemical liability among others is available when needed.
  • Comprehensive services ranging from full adjustment services to single one-off task assignments to total business process outsourcing of your entire casualty loss requirements
  • Access to our Construction Specialty Group of highly qualified individuals who administer specialty claims throughout  LA/US/UK and manage construction related casualty claims, maintaining a proprietary claims management system that tracks all financial data and can produce detailed claims summaries.

Quality Assurance

Crawford has rigorous quality assurance systems in place overseeing every part of the claim process.  Quality is the key in the competence of our field force-our adjusters are all Crawford-trained and fully licensed. Crawford's Quality Program ensures that we meet the highest standards of claims adjudication and reporting in every branch, nationwide. By monitoring and actively promoting the application of our clients' and our own standards, we empower Crawford claims professionals to produce consistently high-quality work.


For more information on how we can apply this market intelligence to your business, please contact your local Crawford office.